Collecting Patient Payments During COVID-19 and Beyond - a Blueprint for Success

Collecting Patient Payments During COVID-19 and Beyond - a Blueprint for Success


Even before a global pandemic began, it was difficult for healthcare and mental health practices to collect a patient’s portion of their bill. As we enter a new (and arguably challenging) era, how do you balance your business’ financial needs while still having compassion for your patients?

In this webinar, Healthcare Business Consultant Aimee Heckman will dive into the changing landscape of patient collections.

She will discuss:

  • The financial impact of COVID-19
  • The importance of pricing transparency and contract negotiations
  • How to overcome the pitfalls of patient collections, including confusing bills and statement errors
  • Best practices for managing your cash flow and adjusting workflows to meet common financial hardships

The impact of COVID-19 is substantial and the way healthcare providers practice medicine has changed, and it’s not going back. Make sure your business has the right blueprint for success so you can continue collecting patient payments while providing quality care to keep your patients healthy and your practice profitable. Register now!

About the Speaker

Aimee Heckman

Aimee Heckman is a Healthcare Business Consultant with more than 30 years of experience in Medical Practice Management, Revenue Cycle Management, PM/EHR implementation, and business development. As a Certified Professional Biller (CBP) and Certified Physician Practice Manager (CPPM), Aimee has demonstrated success in assisting physicians with maintaining their independence and surviving the ever-changing healthcare business environment.

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