The Intake

Insights for those starting, managing, and growing independent healthcare practices

Ashley Hay

Ashley is a freelance healthcare writer, editor, and public speaker with over a decade of nursing experience in several areas of pediatric and adult oncology.

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  • Bachelor of Science, nursing, Syracuse University

  • Diploma and associate of applied science, nursing, Holy Name Medical Center School of Nursing

  • Pediatric advanced life support (PALS) provider, American Heart Association

  • Pediatric chemotherapy and biotherapy provider, Association of Pediatric Hematology Oncology

Latest in Ashley Hay

Patient frustrated as slow response times become one of their patient complaints
Patient frustrated as slow response times become one of their patient complaints
Top 6 patient complaints and how to respond

By addressing these 6 common patient complaints, you can improve patient satisfaction, attract new patients, and streamline operations.

Get expert tips, guides, and valuable insights for your medical practice

Get expert tips, guides, and valuable insights for your healthcare practice