Boost Patient Collections
It's time to increase your patient collections rate using Kareo's integrated, easy to use platform. You can't afford the status quo.
REVERSING THE CYCLE OF DECLINING REVENUE
Self-pay and high deductibles are on the rise. In recent years, the percentage of privately insured
people under 65 with a High Deductible Health Plan (HDHP) has grown to 39.1% - that’s a 54%
increase since 2010. This trend of increasing patient payment responsibility has made getting paid
more challenging, leading to a decrease in net collections for most medical practices.
For practices to thrive financially, patient collections can no longer be an afterthought left to the end
of the billing process. You need an end-to-end patient collections plan that will yield higher revenue
while maintaining a positive relationship with your patients.
Do You Have a Patient Collections Success Plan?
Patient collections now involves the whole office and starts long before the patient walks in your door.
Put the proper policies, technology and staff training in place to optimize your patient collections.
Master pre-check-in, eligibility verification and appointment reminders to improve collections efficiency and reduce no-shows.
Increase your time of service collections, through payment estimation and easy payment options.
Close the loop on patient collections with more effective patient statements, and unlimited email and text balance reminders. Use analytics to measure ongoing progress.
Sign up for a free collections assessment to build out your tailored improvement plan
Kareo recognizes that Patient Collections is one of the greatest challenges that independent practices face and we are focused on providing products, solutions, training and support to help you succeed.
Download The Patient Collections Success Guide below to identify gaps in your collections process, then take action with the step-by-step exercises to help you improve.
Patient Collections Features
Better communication is the key to better collections. With powerful scheduler and appointment reminders, easy two-way communication through text or email, group broadcast and more, Kareo lets you stay in close contact with patients throughout the collections process.
You can easily view and enter charges so you know what patients owe at any time during the collections process.
Gone are the days of rejected claims from non-eligibility. With Kareo, you have easy eligibility checks, re-checks, automated checks and group checks at your fingertips, so you can do multiple verification to ensure claims go through.
Kareo has proven success in reducing administrative costs, saving time and collecting more in less time with our customizable patient statements. You get mail, email and text balance reminders and can send out to individual patients or batch statements.
The single most effective method of collecting patient responsibility is getting a credit card on file. Kareo gives you a secure method to save credit cards so that you have a guaranteed method of patient payment.
The secure and easy-to-navigate patient portal gives your patients easy access to their medical records and to online payment methods.
Contact a Kareo Solution Consultant to help you identify under-optimized areas in your patient collections process and help you take the actions necessary to improve:
Once you sign up with Kareo you will be assigned a Customer Success Coach dedicated to the success of your implementation. We understand the anxiety and stress that accompany transitions and change in the workplace. With the user friendliness of our applications and the personal assistance of a Customer Success Coach, your set up process can be completed in a matter of weeks if not days!
Patient Collections Resources
Below you will be able to browse through a collection of resources that have been created by industry experts specifically for patent collections.
Patient Collections Blueprint for Success
Collecting Patient Payments During COVID-19 and Beyond - a Blueprint for Success
Kareo Patient Payments
What our customers are saying
"Kareo is user-friendly and easy for your clients to use too."DR. Jared Hull
"Kareo will help you do what you do best and that’s getting back to helping people."Dan Young
"Everything is so easy to access and so easy to see."CHERYL DAY
Awards & Accolades
How do you know that Kareo is way ahead of the competition?
We've won more awards, for one. We're even ranked as Black Book's
#1 Integrated EHR, Practice Management and Revenue Cycle Management
Software Vendor for 4 years in a row!